10 ways to get more 5-star reviews

Use these 10 tips for getting more 5-star reviews on your Google My Business profile.

Wash Weekly

Good morning Wash Weekly Family,

Using Google My Business (Business Profile Manager) is a powerful tool for laundromats to showcase services, connect with potential clients, and increase visibility online.

Did you know that 87% of consumers use Google to evaluate local businesses?

That’s a lot of eyes that could be finding your business.

One great way to leverage your Google My Business profile is by using the Ask for Reviews button to get more 5-star reviews.

Just log into your Google account and click the Ask for Reviews button to get started.

Here are 10 ways to use that button to get more 5-star reviews:

  • Ask clients in person: Have team members ask satisfied clients to leave a review on Google My Business. This can be done at the counter when they pick up their garments.

  • Add a review link to your website: Include a very noticeable link/button on your website to encourage clients to leave a review on Google My Business.

  • Add the review link to your email signature: Add the link to your email signature to remind clients to leave a review after using your business.

  • Add review link/QR code to receipts: Add the link and/or QR code to your client receipts and bag tickets to encourage them to leave a review after their visit.

  • QR Codes: Create QR codes that take clients to your Google review page. Post those QR codes on your counter, in your store, and in other places visible to clients.

  • Thank You cards: Add the link to your client Thank You cards to encourage them to leave you a review.

  • Order-ready text message: Add the link to the text messages you send to clients notifying them their order is ready for pickup.

  • Tablet in-store: Set up a tablet in your store with your Google reviews page so clients can log in quickly and leave a review.

  • Set up a team member incentive program: Reward team members who get clients to leave reviews.

  • Promote your Google My Business profile: Promote your profile on your website, social media, and other marketing materials to increase visibility and encourage more reviews.

5-star reviews are a great way to build trust with potential clients and convince them to visit your store.

Just make sure you don't do anything against Google's TOS when asking clients to leave a review.

These 10 strategies will help ensure you are collecting reviews to grow your business.

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TL;DR:

  1. Google My Business is a powerful tool for small businesses.

  2. Use the Ask for Reviews link to start accepting reviews.

  3. Try my 10 strategies for getting more 5-star reviews.

Til next week.

Waleed 🏴‍☠️

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